After car shopping for almost a year, I went to Toyota to speak with Amanda. She was amazing throughout this whole process. She took the time to answer all of my questions and help me find the right vehicle for me! Very happy with my experience and my new car.

I understand that it is presently difficult for almost all businesses that provide a service to hire and keep competent people. I moved here from Colorado where I bought my Toyota and had it serviced exclusively at the dealership. I guess I just thought every dealership would provide prompt, efficient service and would communicate about the process. Communication is somewhat lacking here, even though they have a texting program. I got a text that my car was ready and still had to wait twenty minutes (with no other customers in evidence) because the paperwork wasn’t ready.

My salesman, Joe Enriquez, made this transaction the easiest! He listened to my needs and wants and provided the very car I wanted. Thank you Joe!

The Most honest and amazing dealership in Lubbock We bought few cars from here in the past David kineman is the best sales man , he will take care of you Also, their service department is close to none, great attitude, fast and fair. Thank you guys for the outstanding service.

Excellent customer service. Easy to make an appointment. In and out in just an hour for the service required. Adam is an exceptional employee. Courteous, explained all charges, and made you feel as if you were a valued customer.

Did a good and fast job on my oil change! Last time I was there you installed a new tailgate latch, it is hard to open now!

I wanted a Jeep Wrangler with low miles and found one in Lubbock, TX from Gene Messer Toyota. Being an out of state buyer, I wasn’t sure how easy it was going to be to purchase. I want to report that everything from Oscar Tristan in sales, going out of his way to send me pics and make sure that all my questions and concerns were answered to finance with Austin Abbott went amazing! Both guys went above and beyond in customer service and the buying process was so easy and effortless! I would highly recommend buying a vehicle ...

Very good service. Very friendly and quick. Next time if i get discounts or better deals that would be great. Thanks a lot. I recommend this place. 👏 👍

Excellent customer service and help by Colby Nice clean facility with a mini snack and coffee shop too Inventory may be limited due to pandemic or location but they work with you on price to provide best possible value

Went in for the first service on my lease. Very helpful in getting me setup and entered into the system. Just moved to the area and I appreciate having a good service department.